Client management solutions — hp image assistant (hpia)

Frequenty asked Questions(FAQs)

How do I open the HP Printer Assistant?

To open the pre-installed HP Printer Assistant on your device, you have to search for a printer icon on your desktop and then tap on it to open the software. You can also search for your printer model name from the search bar and then open the software by right-clicking on it.

How do I find the HP Printer Assistant?

To find HP Pinter assistant, go to the Control Panel of your device. After this, tap on the“Hardware and Sound”tab and then select “Devices and Printers”. Now, choose the model number/name of your printer. Here you will find the HP Printer Assistant.

How to install HP Printer Assistant HP 6500 without cd?

To install HP Printer Assistant on HP 6500, you do not need a CD because it usually comes pre-installed. If in any situation, you have to install it, then you may go to the official website of HP and then go to the support page and download the software. After this, click on the downloaded file and follow the installation prompts.

How to create a shortcut to the HP Printer Assistant?

To create a shortcut of HP Printer Assistant, go to the “Control Panel” of your device followed by the “Hardware and Sound” option. Now, tap on the “Devices and Printers” option and right-click on HP Printer Assistant software. After this, tap on the option that reads as “Create shortcut” from the drop-down menu.

To do so, right-click on the printer model number and tap on “Preferences” and then select “Basic Settings”. Here you have to tap on “Disable Solution Updates” and then “Save” the changes. You can also tap on the “Advanced Settings” and follow the on-screen prompts.

How to put the HP Printer Assistant icon on the desktop?

To bring the HP Printer Assistant icon on the desktop, you have to locate the HP printer assistant software and right-click on it. Now, tap on the “create shortcut” option from the drop-down menu and the icon will automatically appear on your screen.

How do I install my HP printer to my computer?

To install HP Printer on your computer, you have to first download the printer driver from the https://support.hp.com/us-en/drivers. After downloading the software for the same, tap on the downloaded file and the installation process will begin automatically. You might be prompted to choose from “Typical” or “Recommended” type of installation.

Download HP Printer Assistant Windows 10

SinceHP Printer Assistant is a Windows-based program, you can easily have it on your Windows 10 device as well. The software comes pre-installed on your Windows device whenever you install the HP driver on it. Many HP Printer models such as HP Officejet8610, 8620, 8625, 8600, 6988, 8615, HPOfficejet 4620, HP Deskjet 5550, HPOfficejet 6700, HPPhotosmart 5520, HPPhotosmart 7520, HP Deskjet 5150 come with HP Printer Assistant.

To download HP Printer Assistant on Windows 10, the process is similar as already mentioned in the previous sections. When you download the software from the official website, change the default operating systems settings and select “Windows 10”.

How to download the HP Printer Assistant?

In this section, you will find relevant details for the process of HPPrinterAssistant download which can be easily done by visiting HP’s official website. You may also use HP Support Assistant which has similar features as HP Printer Assistant.

  1. First of all, turn on your HP Printer and disconnect all the cables that are connecting your printer and the computer (if there is any).
  2. Now go to the official page of HP or HP Customer Support.
  3. After this, go to Software and Driver Downloads.
  4. When you see “Let’s identify your product to get started” page on your screen, tap on the “Printers” icon/option.
  5. Here, you have to type the model number of your printer and hit the “Submit” button.
  6. The resulting page will display the default operating system which can be changed manually.
  7. To change the OS, tap on “Change” and select your version followed by tapping on “Change” again.
  8. In the end, tap on the “Download” option which is present under “Driver”.

HP utility mac download

  1. After disconnecting the cables that connects your printer and the computer you have to go to the HP Customer Support page followed by “Software and Driver Downloads”.
  2. When your screen displays“Let’s identify your product to get started”, click Printer and type your printer model number.
  3. Change the default operating system by following the prompts.
  4. Now, tap on the “Download” button which is available next to “HP Easy Start”.

This is how you can download HP utility on mac.

How to connect the HP Printer Assistant to a new printer?

When you upgrade your Windows, the printer information in HP Assistant and Windows is lost. In this situation, the HP Printer Assistant prompts to connect a new printer, you can perform the following process of HP Printer connect:

Connect the printer again to regain access to the HP Printer Assistant tools.

  1. First of all, open your Windows and click on the “Devices and Printers” tab.
  2. Now, click“Connect a new printer”.
  3. After this, select the connection type when asked.
  4. Follow the on-screen prompts that will help to set up the printer.
  5. Now, you have to turn off the printer followed by restarting your computer.
  6. In this step, you have to turn on the printer followed by opening HP Printer Assistant.

How do I setup the HP Printer?

For HPPrinter setup review the steps given below:

  1. First of all, you have totake out the printer from the box.
  2. After this, connect the power cable.
  3. Now, set the control panel preferences.
  4. In this step, install the ink cartridges, and then load paper into the tray.
  5. Download and install HP Printer drivers and you are done.
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